Privacy Policy
Last updated: July 2025
1. Introduction
Dr. Rabia Ishaq ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website at drrabiaishaq.com.
2. Information We Collect
We collect the following personal information when you book a consultation or submit a review:
- Full name
- Email address
- Phone number
- Appointment date and time
- Payment information (processed securely by Safepay — we do not store card details)
3. How We Use Your Information
We use your personal information to:
- Process and confirm your appointment booking
- Send you appointment confirmation and Google Meet link via email
- Add your appointment to our calendar system
- Respond to your inquiries and complaints
- Improve our services
4. Data Storage & Security
Your data is stored securely using Supabase, a secure cloud database service. Payment processing is handled by Safepay, which is compliant with industry security standards. We do not store your payment card details on our servers.
5. Third-Party Services
We use the following third-party services which may process your data:
- Safepay — payment processing
- Google Calendar & Meet — appointment scheduling and video consultations
- Resend — email delivery
- Supabase — database and backend services
- Vercel — website hosting
6. Data Sharing
We do not sell, trade, or share your personal information with third parties except as necessary to provide our services (as listed above) or as required by law.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise any of these rights, contact us at drrabialiaqat@yahoo.com.
9. Cookies
Our website uses minimal cookies necessary for the website to function properly. We do not use tracking or advertising cookies.
10. Contact Us
For any questions regarding this Privacy Policy, please contact:
- Dr. Rabia Ishaq
- 9-C, Commercial Market, Phase 1 Nasheman-e-Iqbal Housing Society, Lahore, Pakistan
- Email: drrabialiaqat@yahoo.com
- Phone: +92 308 1044379